Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at firstname.lastname@example.org
Yes, our crackers are certified gluten-free by The Gluten Intolerance Group of America. Our crackers do not contain any wheat or gluten. They are processed in a certified gluten-free facility.
Onesto crackers ARE NOT nut-free. They contain almond flour.
Onesto cookies ARE nut-free. However, they are baked in a facility that also processes peanuts, tree nuts, dairy, soy and eggs.
We ship our crackers via USPS Priority Mail or UPS ground. You should get your order within a couple of days. If you would like your order shipped same day, please send us the order by 11am (EST). Otherwise it will ship the following day.
We are very proud of our eco-friendly packaging! Our boxes are made from recycled paper that is FSC Certified. It is 100% recyclable and printed using 100% vegetable dyes. Our boxes are also produced using 100% wind powered energy! The crackers have a shelf life of approximately 9-12 months.
We recommend that you reseal the inner package completely after enjoying our crackers, so they stay fresh as long as possible. Once opened, we suggest finishing the crackers in a couple of weeks for optimal freshness.
You can freeze the cookies to retain their freshness for up to 6 months. Let the cookies come to room temperature or warm them in a microwave and then enjoy!
You bet! If you would like to find a store near you that sells Onesto products, please send us an email (email@example.com) and we will send you a list of stores. A REAL person will get back to you and point you in the right direction
Absolutely! Please contact us (firstname.lastname@example.org) directly and we can help you find a distributor in your area.